Terms and Conditions

Terms & Conditions

No Refund Policy:

We regret to inform you that we do not offer refunds on purchased cosmetic products unless there is a mismatch with the actual product.

No Replacement Policy:

We do not provide replacements for purchased cosmetic products unless there is a mismatch with the actual product.

Damage or Defect:

In the event of courier damage or a product defect, please provide a compulsory opening video for verification purposes. If a mismatch is confirmed, we will promptly replace the actual product.

Product Expiry:

We guarantee that all products sold are not expired. However, if you receive an expired product,please provide a compulsory opening video for verification purposes. please notify us immediately for a replacement.

Patch Test Recommendation:

Before using any cosmetic product, we strongly advise performing a patch test to ensure compatibility with your skin. We are not liable for any adverse reactions resulting from product use.

Review and Feedback:

Prior to placing your order, we recommend checking existing customer feedback, unboxing videos, and product reviews for detailed information on product texture, usage methods, and ingredients mentioned on the packaging.

Consultation with Medical 

Professionals:

It is advisable to consult with a healthcare professional or dermatologist to determine if the product is suitable for your individual skin type and condition.

Suggested Product 

Recommendations:

While we may suggest certain products based on shared details and issues, we do not impose any obligation to purchase. The final decision rests with you.

Direct Manufacturer Sourcing:

We source our cosmetic products directly from manufacturers and resell them online to ensure authenticity and quality.

These terms and conditions aim to provide clarity and transparency regarding your purchase of cosmetic products from our platform. Should you have any further inquiries or concerns, please do not hesitate to contact us through official mail.